Privacy Policy

Trevoya ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Service"). Please read this policy carefully. By using the Service, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

Personal Information

When you create an account, we may collect your name, email address, profile photo, and other information you choose to provide. If you sign in using a third-party service (such as Apple or Google), we receive basic profile information from that provider.

Travel Data

To provide our core services, we collect information about your flights, trips, and travel preferences. This includes flight numbers, booking confirmations, travel dates, destinations, and related information you input or import via email forwarding.

Usage Data

We automatically collect certain information about your device and how you interact with the Service, including device type, operating system, app version, IP address, and usage patterns. This helps us improve the app and troubleshoot issues.

Location Data

With your permission, we may collect your device's location to power features like the scratch map and nearby place suggestions. You can disable location services at any time through your device settings.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Track flights and send real-time notifications about delays, gate changes, and other updates
• Parse booking emails and create itineraries
• Generate travel statistics and Year in Review summaries
• Power AI trip planning with personalized recommendations
• Respond to your requests, comments, and questions
• Send you technical notices, updates, and administrative messages
• Detect, prevent, and address fraud and abuse
• Comply with legal obligations

3. Data Sharing

We do not sell your personal information. We may share your information in the following limited circumstances:

• Service Providers: We share data with third-party vendors who help us operate the Service (e.g., cloud hosting, analytics, flight data providers). These providers are contractually required to protect your information.
• Legal Requirements: We may disclose information if required by law, regulation, legal process, or governmental request.
• Safety: We may share information to protect the rights, property, or safety of Trevoya, our users, or the public.
• With Your Consent: We may share information for any other purpose with your explicit consent.

4. Data Storage & Security

Your data is stored on secure servers with industry-standard encryption in transit and at rest. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

5. Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data, subject to certain exceptions.
• Portability: Request your data in a machine-readable format.
• Objection: Object to certain processing of your data.
• Withdraw Consent: Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us at [email protected].

6. Cookies & Tracking

Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and serve targeted content. You can control cookies through your browser settings. Our mobile app uses standard analytics SDKs to collect anonymous usage data.

7. Children's Privacy

The Service is not directed to children under the age of 13 (or 16 in the European Economic Area). We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer data internationally, we use appropriate safeguards such as Standard Contractual Clauses approved by the European Commission.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at: